This site and business is YOURS, your baby. And if you don’t love it by the end, then I didn’t do my job. I keep my clients very involved, will send them logo directions from the very beginning to get a sense right from the start what they are drawn to. Don’t be afraid to say no to things you don’t like, I want you to be involved and make sure your vision is realistically executed correctly and portrays you!

For websites, I’ll ask for your 5 favorite sites and during our phone call we can talk about features you like, features I see benefiting your site, and will decide what the main focus of your site will be. It is a very collaborative process and you can think of me as your #1 cheerleader from the get-go!

I usually tell people 5-8 weeks for a website but it highly depends on how quickly you respond to emails and when you get certain logins or necessary content to me. I love a client who is on top of things so feel free to email to check up on things whenever you’d like! Please refrain from sending more than 2 emails a day, more than that I tend to miss certain things and becomes less organized.

I am a very type-A person, so my inbox is never ever full of unread messages. You can expect a response for sure within 48 hours, a little bit longer if you email near the weekend since I take weekends off.

You will most likely have my phone number and I always mention that it is my personal number so please refrain from texting or calling me. I will not answer and I rarely respond. I have had to become more strict on this over the years so I can leave my work at home and not have it follow me when I’m out of the house. If you are wanting to chat, send a quick email and I will respond fairly quickly.

I do not. Although I majored in Graphic Design, I found that coding came easily to me and found my niche in design + development. Over the years I have mastered my developing skills and can read/write: HTML, CSS, SASS, LESS, PHP, JS, LIQUID.

Your site is launched and everything is working great! But the internet is always changing and you see something super cool on another site you would love to implement on your own. You can hire me to help you out, it is $70 an hour invoiced monthly. A lot of clients just need a small question answered or little additions here or there which usually only take me 5-10 minutes each time. I will always let you know if it will end up taking me more than 2 hours for a specific request.

I am all about teaching my clients how to fish and not just giving them their fish. If you are a blog, it would make most sense for you to add your own content in since you are the writer! I will teach you how to use the platform and you can ask me questions along the way as you’re learning.

Let’s say you have a Portfolio page and you are too busy to add them all in. I am happy to help! Everything will need to be clearly labeled in a Dropbox folder so that there is less chance of miscommunication. Have separate folders for separate projects, rename them so they show up in the correct order (use numbers), and once I’ve added them in we can make sure they are all correct. I will resize these initial images for you and teach you how to resize your images after your site launches and you want to add another project to your portfolio.

Absolutely! Any type of new platform or company you sign up for (WordPress, MailChimp, Shopstyle, RewardStyle, etc.) I will be available to give you a video tutorial. For WordPress and MailChimp, what I usually do is either have a video chat with you on Zoom or create your own video tutorial and send via Dropbox. Then you can reference it again in the future or have available for new assistants. For companies like Shopstyle or Rewardstyle I will have a link to a blog post that explains everything you need to know to get started/get something that is commonly used for my sites.

I am always available to answer any questions and help you learn whatever it is you need to do your business! I want all my clients to learn how to fish and not just give you the fish 😉

*All tutorials are included in the package. If you already know how to work these companies/sites, you do not get a discounted price on the package. Take advantage and ask me about something you don’t know that you’d like to learn more about, like SEO!

The Custom Site Package includes an automatic RSS MailChimp template designed just for you and can include a preview of your Instagram and related/previous posts. You will decide if you want your newsletter to go out daily (the day of a published blog post) or once a week (every Friday at 5 a roundup of what they missed that week). You will choose the exact time it will send and please be sure to publish any blog posts you want included in the newsletter 3 hours before it sends to ensure the XML updates and MailChimp grabs it.

If you are really wanting to boost your email list and give your readers multiple options to receive emails from you, there is a separate Newsletter Strategy Package you can purchase. It will include all newsletter templates, manual and automatic, and a custom sign up form with checkbox options for your readers.

If you have a specific deadline in mind but my schedule is booked, I do occasionally offer rush rates depending on the circumstance. It is usually between an additional  25%-35% of the package price, depending on how close the deadline is and how booked I am. This additional percentage price would ensure that we launch no later than the agreed upon date.

Yes, we will transfer you to WordPress. Usually the transfer process is smooth but sometimes RS widgets and a few images don’t transfer well and you may have to go through and add those back in.

The transfer is included in the package price, let me know in our initial email because we will want to start that process first thing to ensure there’s time for any bumps along the road.

If you are worried about any links breaking, we will do a sweep of the site and add redirections so Pinterest links and bookmarks still go to the right place. There is no need to stay on Blogspot just because you’ve been using it for so long! WordPress is built for blogs and the sky is the limit to what we can do for you!